Refund Policy at MillaG5 Ltd
We hope you understand that our cleaning company’s business is entered on human labour as one of our major resources, and because of that we do not offer any refunds or any money back guarantees for all our cleaning services.
We want your ultimate satisfaction with our cleaners and we aim to achieve that, which is why we encourage you to immediately do an inspection of the results of their cleaning after it’s done and completed. And if in case the client is left unsatisfied with the results, they can call the attention of the cleaner right away.
If the client is unable to do so and is unable to return, the cleaning company reserves the right to refuse any claims or request that may be made by him/her. Under our professional discretion, the agency may allow the house cleaners to come back and redo the job to your full satisfactions free of charge.
Your statutory rights are not affected by our guarantee and refund policy.
Refund, if there is any, or if the circumstances warrant, will be provided at discretion of the agency or the manager.